Menopause Health Geelong is a privately run practice. To deliver the quality care we believe you deserve, we are unfortunately unable to be a bulk-billing practice with the currently available government rebates.

We have set fees for private consultations and reduced rates for pensioners and health care card holders.

Patients will be required to pay for their consultation in full at the time of consultation. After receiving full payment of your account and with the assistance of our reception team your account will electronically submit to Medicare to receive a rebate. All fees at MHG are at the doctor’s individual discretion; and some doctors may have their own fee structure.

All information regarding individual patients cannot be disclosed in any form except for strictly authorised use within the patient care context at our practice or legally directed.

Health Records are kept where constant staff supervision is easily provided. Personal health information is kept out of view and is not accessible by the public.

All patient health information is considered private and confidential, and is not disclosed to family, friends, staff or others without the patient’s consent. This information includes medical, residential, employment and family information. Each staff member is educated on privacy laws and signs a confidentiality agreement on commencement of employment.

In Addition to Federal legalisation, our practice also complies with State legalisation.

If you have any concerns regarding the sharing of your health information within the practice, please discuss your concerns with your doctor.

Your doctor will generally request that you make an appointment for discussion of the test results. Depending on the nature of the test the doctor may sometime suggest you can phone for the results.

If you need to speak with the Doctor, and he or she is unable to take your call at the time, our friendly reception staff will take your details and get the doctor to return your call at the earliest opportunity.

If you require after hours medical assistance of a non-urgent nature, please call the National Home Doctor Service on 13 SICK or 13 7425 for a bulk-billed home visit. They will send a report to your nominated GP the following day.

For urgent medical care please call 000.